Church Road & Tile Cross Surgeries

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Your Rights Are:
 
  • to be registered with a family Practice

 

  • to be offered a health check when joining our Practice List for the first time

 

  • to receive emergency medical care or advice at any time through the family doctor service

 

  • to have all the medicines on prescription which your doctor feels are necessary and appropriate

 

  • to be referred to a Consultant when your family doctor thinks it is necessary and to be referred for a

              second opinion if you and your family doctor agree that is desirable

 

  • to have access to your own health record, subject to any limitations in law

 

  • to know that those working for the NHS are under a legal duty to keep the contents of your health records

              confidential

 

  • to choose whether or not to take part in medical research or medical student training

 

  • to receive a copy of the Practice leaflet, setting out the services provided

 

  • to have access to a regularly updated and interactive Practice website

 

  • to receive a full and prompt reply to any complaint you make about NHS services

 

  • to change your Practice quickly and easily where the doctor/patient relationship has broken down irretrievably

 

Now please read your responsibilities